Credit Card Processing by ECommerceExchange.com

E-Commerce Exchange is a decent credit card processing company. They offer credit card processing services for both Internet and retail operations. They are slightly more expensive than the other processors that we have reviewed, however, they do have excellent service and have been in business since 1999. E-Commerce Exchange began as a home based business with two employees and has grown into a much larger operation with offices all over the United States and more than 200 employees. They are good choice for high-risk merchants, merchants with bad credit, home based business, international accounts or new merchants. E-commerce Exchange also provides 24/7/365-customer service.

Approval Rating:

E-Commerce Exchange approval rating is slightly less than the competition at 95%. However, they do accept a lot of high-risk accounts and international merchants.

Monthly Costs:

E-Commerce Exchange monthly pricing is comparable with the others. Gateway fees start at $10.00 and vary all the way to $20, depending on what kind of business. There is a $10.00 monthly statement fee and a $15.00 to $20.00 monthly charge minimum. Discount rates start at 2.5% all the way up to 5%, depending on the type of business. Higher risk merchants will pay more. They also charge a $0.27 per transaction fee while address verification fees range from $0.00 to $0.10. Charge back fees are $25.00 per occurrence.

Startup Cost:

Typically E-Commerce Exchange charges $148 to set up your account, however, if you sign up through CreditCardsMadeSimple.com they will waive the fee.

Approval and Setup Time

It usually takes between 1 and 3 days to have your account approved and setup. This time frame is well within time frames taken by other providers.

Customer Service:

E-Commerce Exchange provides good customer service. They have 24/7/365-customer service representation. We called and a sales representative answered the phone right away that answered all of our questions. They also have email customer support available.

Internet Credit Card Processing:

E-Commerce Exchange offers merchants wanting to process credit cards online a virtual terminal and payment gateway through Authorize.net.

Credit Card Processing Equipment:

E-Commerce Exchange offers a wide assortment of P.O.S. (Point-of-Sale) equipment to choose from. They also offer check scanners as well.

In conclusion, E-Commerce Exchange is a good choice for credit card processing services. If you sign up through our website (CreditCardsMadeSimpe.com) you will not be charged any setup fees. They are a bit more expensive than the other processors but that has a lot to do with the fact that they take international accounts and high risk accounts. I do like they’re customer service. They are very friendly and quick to help.